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EMARQUE.AI
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Where EMARQUE delivers, commissions, and supports

Headquartered in Malaysia. Direct delivery and on-site commissioning across every Malaysian state. Cross-border B2B into Singapore, Indonesia, and Thailand. Remote-diagnostic and warranty support runs from one team regardless of where the hardware lives.

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Malaysia

Direct service across all 13 Malaysian states

Coverage is operational, not aspirational — every region below has had EMARQUE hardware delivered, commissioned, or warrantied at least once. Logistics are described as actually experienced, not as marketing claims.

  • Klang Valley (HQ)

    Kuala Lumpur · Petaling Jaya · Shah Alam · Subang Jaya · Cyberjaya · Putrajaya

    EMARQUE's HQ at Zenith Corporate Park (Kelana Jaya, PJ) is the operational centre. Direct collection from the EMARQUE Lab is available for buyers in the Klang Valley; commissioning visits inside the Valley are scheduled directly with the customer.

  • Selangor (outside Klang Valley)

    Klang · Kajang · Semenyih · Banting · Rawang · Sepang

    Direct delivery and on-site commissioning across the rest of Selangor — Klang, Kajang, Semenyih, Banting, Rawang, Sepang. EMARQUE coordinates dispatch from the Klang Valley Lab.

  • Penang

    Georgetown · Bayan Lepas · Butterworth · Seberang Perai

    Significant on-prem AI demand from the Bayan Lepas free industrial zone and Georgetown software industry. EMARQUE handles insured ground freight from Klang Valley; on-site commissioning can be combined with regular quarterly engineer visits.

  • Johor

    Johor Bahru · Skudai · Iskandar Puteri · Pasir Gudang

    Johor Bahru clients benefit from direct road freight from KL with delivery and setup scheduled per the customer's site. Customers operating across the Causeway often pair Singapore HQ deployments with JB satellite labs, both serviced from EMARQUE's Klang Valley operations.

  • Northern region

    Ipoh · Taiping · Alor Setar · Kangar

    Perak, Kedah, and Perlis enterprises — particularly in manufacturing and agritech — are served via insured ground freight from KL. EMARQUE engineers travel for commissioning visits scheduled around regional deployment windows.

  • East Coast

    Kuantan · Kuala Terengganu · Kota Bharu

    Pahang, Terengganu, and Kelantan deployments are handled via insured road freight with documentation prepared for inter-state transit. Tier-1 phone and remote-diagnostic support is the same as Klang Valley; on-site engineer visits are scheduled in advance.

  • Negeri Sembilan & Melaka

    Seremban · Nilai · Melaka City

    Adjacent to Klang Valley operations. Commissioning visits are routinely combined with KL trips at no premium.

  • East Malaysia

    Kota Kinabalu · Sandakan · Kuching · Miri · Bintulu

    Sabah and Sarawak deployments use air freight via KLIA with full customs clearance handled by EMARQUE. On-site commissioning is scheduled per deployment, with remote-diagnostic support available continuously.

Southeast Asia

Cross-border B2B into Singapore, Indonesia, Thailand

EMARQUE handles export documentation, air freight logistics, and remote commissioning support for enterprise customers across the region. Customs duties and on-arrival handling are coordinated with the receiving entity's nominated forwarder per local trade rules.

  • Singapore

    Cross-border B2B sales handled through standard ASEAN trade documentation. EMARQUE works with Singapore-based enterprise IT teams on commissioning windows that align with both HQ change-control calendars; customs and GST handled by the receiving entity per Singapore IRAS guidance.

  • Indonesia

    Jakarta, Surabaya, and Bandung deployments handled via Soekarno-Hatta air freight. EMARQUE supplies documentation in BIN-compliant format; final import handling is typically managed by the customer's nominated forwarder. On-site commissioning visits are scheduled with appropriate visa and import clearances.

  • Thailand

    Bangkok and Chiang Mai deployments served via Suvarnabhumi air freight. EMARQUE prepares export documentation per ASEAN Trade in Goods Agreement; customs duties and on-arrival handling are managed by the receiving customer. Remote-diagnostic support runs continuously regardless of physical distance.

For customers in Brunei, the Philippines, Vietnam, Cambodia, Laos, or Myanmar — EMARQUE has shipped opportunistically into these markets but does not currently offer standing local support. We’ll talk through the trade-offs candidly before quoting; for some workloads a regional partner is a better fit.

02Talk to EMARQUE

Tell us about your workload.

Model size, concurrency, latency budget, deployment site. EMARQUE returns a quote in MYR within one Malaysian business day, sized to the workload — not the salesperson’s quota.

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  1. 01

    Key Account Manager

    +6012 627 2280
  2. 02

    Request for Quotation

    business@emarque.co