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EMARQUE.AI
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Get in Touch with Us

Pick the path that fits — a quote, an architecture call, a procurement thread, or production support. We reply from Malaysia in business hours.

Direct contacts
+6012 627 2280business@emarque.coWhatsApp us
Mon–Fri 9am–6pm MYT · HQ in Petaling Jaya, Selangor
How can we help?

Pick a path — it routes you to the right specialist.

Each path lands in a dedicated inbox so your message reaches the engineer or PM who can act on it.

Reply within 1 business day

Sales & Quote

Configure a workstation or server. Get a quote in MYR with lead times.

Best for: Buying a specific system, comparing prices, or kicking off a build.

Bring to the conversation
  • Target workload (RAG, vision, fine-tuning, training, analytics)
  • Model size and concurrency you need to support
  • Deployment site (office, server room, colo, air-gapped)
Scheduled within 1–3 business days

Architecture Consultation

Talk through a deployment with an EMARQUE solutions architect before you commit hardware.

Best for: Sizing a new project, weighing on-prem vs cloud, or planning a phased rollout.

Bring to the conversation
  • Current stack (data, models, runtimes you use today)
  • Business outcome you're after and constraints (data residency, latency, budget)
  • Stakeholders who should be on the call
Acknowledged same business day

Procurement & Enterprise

RFP, RFQ, MOF e-Perolehan, framework agreements, and enterprise contracts.

Best for: Tender responses, vendor onboarding, multi-system commitments, public sector buys.

Bring to the conversation
  • Tender / RFP / RFQ documents and deadlines
  • Required certifications (ISO 9001, MOF, MyKAD vendor reg)
  • Delivery, payment, and warranty terms in scope
Per Care Plan (NBD standard · 4h Priority)

Existing Customer Support

Technical issues, RMA requests, firmware questions, and Care Plan escalations.

Best for: Anyone with a system already in production. Faster than the sales inbox.

Bring to the conversation
  • System tag or invoice number
  • Firmware / driver / OS versions in use
  • Short description of symptom plus when it started
Not sure where to start?

Tell us your work — we'll route it internally.

Open the quote form, add a note about model size and team size, and we will reply with a quote or a scoping call.